Privacy Policy

We may collect the following categories of information.

Information You Provide

Depending on how you use the App, you may provide us with:

• Account information, such as your email address or other account identifiers, if you choose to create or link an account.
• Authentication information provided through services such as Sign in with Apple, Google Sign-In, or SMS authentication.
• Your mobile phone number if you choose to use SMS one-time passcode authentication.
• A username, display name, or other profile information you choose to provide.
• Information you submit when contacting us for customer support, reporting an issue, or otherwise communicating with us.

You may be able to use certain features of the App as a guest without creating an account.

SMS One-Time Passcode Authentication

If you choose to create, access, recover, or secure an account using SMS authentication, we collect the mobile phone number you provide and information relating to the verification request.

We use Twilio Verify to send and validate one-time passcodes (“OTPs”). Depending on the circumstances, we, Twilio, mobile network operators, and other messaging providers involved in delivery may process:

• Your mobile phone number.
• The one-time passcode you submit for validation.
• The date and time of the verification request.
• Message delivery, verification status, and error information.
• IP address, device or application identifiers, and security or fraud-prevention signals where applicable.
• Evidence of your consent to receive an OTP where required.

One-time passcodes are used to confirm that you control the phone number provided and expire after a limited period. Do not share a one-time passcode with anyone.

By entering your phone number and requesting a code, you consent to receive a transactional authentication text message at that number. Standard message and data rates may apply. Message frequency depends on how often you request a code. These messages are used for authentication and account security, not marketing. We will not use a phone number collected for OTP authentication to send promotional text messages unless you separately consent.

In-App Purchase Information

The App offers optional In-App Purchases of virtual in-game currency known as Pearls.

In-app payments are processed by Apple through the App Store on iOS and by Google through Google Play on Android.

We may receive limited information associated with a purchase, such as:

• The product purchased.
• The purchase date.
• Transaction identifiers.
• Purchase status.
• The amount of virtual currency associated with the purchase.
• Information needed to verify, restore, or fulfill a transaction.

We do not receive or store your full payment card number, bank account information, or other payment credentials. Apple or Google handles payment processing for the applicable platform.

Gameplay and Usage Information

We may collect information about how you use the App, including:

• Game sessions.
• Casts, game outcomes, and related gameplay activity.
• Pearl balances and transactions.
• Experience points, levels, titles, and other progression information.
• Features viewed or used.
• Session duration.
• App interactions.
• Account and guest identifiers.
• Information needed to maintain your game state and transaction history.

Because game outcomes and balances may be processed or stored on our servers, we may retain records necessary to maintain accurate game state, prevent duplicate transactions, investigate errors, and protect against fraud or abuse.

Device and Technical Information

We may automatically collect certain technical information, including:

• Device type and model.
• Operating system and version.
• App version.
• Language and regional settings.
• IP address.
• Device or application identifiers where applicable.
• Crash reports.
• Diagnostic information.
• Performance information.
• Network and connection information.

We may use an IP address to determine a general country or region for security, analytics, compliance, or service-operation purposes.

We do not intentionally collect precise GPS location unless the App specifically requests permission to do so.

Information From Authentication Providers

If you choose to sign in through Apple, Google, or another supported authentication provider, we may receive information permitted by that provider and authorized by you, such as:

• A unique account identifier.
• Your email address.
• Your name, where provided.

The information we receive depends on the authentication provider and the choices you make when signing in.

We may use the information we collect to:

• Provide, operate, and maintain the App.
• Create and maintain guest or registered user accounts.
• Send and validate SMS one-time passcodes and confirm that you control the phone number provided.
• Authenticate, recover, and protect user accounts.
• Save and restore Pearl balances and gameplay progress.
• Process, verify, and fulfill In-App Purchases.
• Maintain accurate records of game activity and virtual-currency transactions.
• Deliver game outcomes and allow interrupted gameplay sessions to be resumed or reconciled.
• Provide customer support.
• Diagnose crashes, errors, and technical problems.
• Troubleshoot SMS delivery and prevent fraudulent, unauthorized, or abusive verification requests.
• Improve gameplay, features, performance, reliability, and user experience.
• Analyze how users interact with the App.
• Detect, investigate, and prevent fraud, abuse, manipulation, unauthorized activity, or violations of our terms.
• Protect the security and integrity of the App and our systems.
• Comply with applicable laws, regulations, legal processes, and government requests.
• Enforce our Terms of Service and other policies.

The App includes chance-based, simulated gambling-style gameplay for entertainment purposes only.

The App does not offer real-money gambling, real-money wagering, cash prizes, or prizes of real-world value.

The App uses a virtual in-game currency called Pearls.

Pearls:

• Have no real-world monetary value.
• Are not money, cryptocurrency, or stored value.
• Cannot be withdrawn.
• Cannot be redeemed for cash.
• Cannot be redeemed for prizes.
• Cannot be exchanged for goods or services.
• Cannot be sold or transferred between users.
• Cannot be exchanged for cryptocurrency or any other item of real-world value.
• May only be used within the App for gameplay and related in-game features.

Users may receive Pearls for free through onboarding, daily rewards, gameplay, promotions, or other in-App mechanisms.

Users may also optionally purchase additional Pearls through Apple In-App Purchase on iOS or Google Play Billing on Android.

Purchased Pearls do not expire.

No game outcome within the App results in the award of cash, cryptocurrency, physical prizes, gift cards, or anything else redeemable for real-world value.

In-app purchase payments and refund requests are handled through the applicable store: Apple on iOS and Google Play on Android, subject to that store’s policies and procedures.

We do not sell your personal information.

We may disclose information in the following circumstances.

Service Providers

We may share information with third-party service providers that perform services on our behalf, such as:

• Cloud hosting.
• Database infrastructure.
• Authentication.
• Analytics.
• Crash reporting.
• Customer support.
• Security and fraud prevention.

These providers may process information only as necessary to provide their services to us and subject to applicable contractual and legal obligations.

Twilio and Telecommunications Providers

We use Twilio Verify as our SMS authentication provider. To deliver and validate an OTP, we disclose your phone number and limited verification-request information to Twilio. Twilio, mobile network operators, carriers, aggregators, and other messaging providers involved in delivery may process phone numbers, routing information, message timing and type, delivery status, error data, and activity logs as necessary to transmit the message, maintain their services, prevent abuse, and comply with law.

Twilio processes information in accordance with its agreements with us, applicable law, and its own privacy documentation. Your mobile provider may also process information under its own privacy policy. You can review the Twilio Privacy Notice.

Apple, Google, and Platform Providers

We may exchange information with Apple or Google as necessary to:

• Process and verify In-App Purchases.
• Restore purchases.
• Prevent fraud.
• Operate the App through the App Store or Google Play.
• Comply with the applicable store’s requirements.

If you use a third-party authentication provider such as Apple or Google, information may also be exchanged with that provider as necessary to complete authentication.

Legal and Safety Reasons

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law, regulation, legal process, subpoena, or governmental request.
• Enforce our agreements or policies.
• Detect, investigate, or prevent fraud, security incidents, or illegal activity.
• Protect the rights, property, safety, or security of Go Terminal Limited, our users, or others.

Business Transfers

If Go Terminal Limited is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar transaction, information may be transferred as part of that transaction.

Where required by law, we will provide appropriate notice regarding any change in ownership or control of personal information.

We retain personal information for as long as reasonably necessary to:

• Provide the App.
• Maintain user accounts and Pearl balances.
• Maintain transaction and gameplay records.
• Process purchases.
• Resolve disputes.
• Prevent fraud and abuse.
• Enforce our agreements.
• Comply with legal, tax, accounting, and regulatory obligations.

Some records may be retained after an account is deleted where retention is necessary for legal, security, fraud-prevention, accounting, dispute-resolution, or compliance purposes.

Retained purchase, transaction, gameplay verification, and deletion audit records currently have no fixed automatic deletion date. Account closure removes active login sessions, sign-in links, and push-notification registrations and preferences; it does not erase those retained records. You may contact hello@rip.bet to request a review of personal information retained about you. We will consider the request against the security, fraud-prevention, reconciliation, and legal purposes for retaining it.

If your phone number is associated with an account, we may retain it while the account remains active and afterward where reasonably necessary for account security, fraud prevention, dispute resolution, or legal compliance. We may retain records of verification requests, results, delivery status, and consent for these same purposes.

One-time passcodes are time-limited. Twilio, mobile network operators, and other messaging providers may retain related communications data according to their service configurations, policies, and legal obligations.

We may also retain aggregated or anonymized information that can no longer reasonably identify you.

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no electronic transmission, storage system, or security measure can be guaranteed to be completely secure.

You are responsible for maintaining the security of any credentials or accounts you use to access the App.

The App is not intended for children under the minimum age permitted to use the App in their jurisdiction.

We do not knowingly collect personal information from children in violation of applicable law.

If we learn that we have collected personal information from a child in circumstances where parental consent or another legal basis was required but not obtained, we will take reasonable steps to delete that information.

If you believe a child has provided us with personal information improperly, please contact us at hello@rip.bet.

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate personal information.
• Request deletion of personal information.
• Request restriction of certain processing.
• Object to certain processing.
• Request a copy of certain information in a portable format.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with an applicable data protection authority.

These rights are subject to applicable legal exceptions and limitations.

Account Deletion

If you create an account, you may initiate deletion of your account through the account-management or settings functionality provided within the App where available.

You may also contact us at hello@rip.bet regarding privacy or account-deletion requests. See our account-deletion instructions to request deletion without reinstalling the App.

Deleting the App from your device does not necessarily delete information associated with a registered account.

Certain records may be retained after account deletion where required or permitted by law, including records needed for security, fraud prevention, transaction reconciliation, dispute resolution, tax, accounting, or legal compliance.

Device and Platform Controls

You may be able to manage certain privacy choices through your device or operating-system settings.

In-App Purchases and purchase history are managed through your Apple Account and the App Store on iOS, or your Google Account and Google Play on Android.

Go Terminal Limited and our service providers may process information in countries other than the country where you reside.

These countries may have privacy and data-protection laws that differ from those in your jurisdiction.

Where required by applicable law, we use appropriate safeguards for international transfers of personal information.

If applicable data-protection law requires us to identify a lawful basis for processing personal information, we may rely on one or more of the following:

• Performance of a contract: where processing is necessary to provide the App or services you request.
• Legitimate interests: where processing is necessary for purposes such as security, fraud prevention, product improvement, analytics, or operation of our services, provided those interests are not overridden by your rights.
• Consent: where you have provided consent for specific processing.
• Legal obligations: where processing is required to comply with applicable law.

Where processing is based on consent, you may withdraw that consent where permitted by law.

California residents may have rights under applicable California privacy laws, subject to legal limitations and exceptions.

Depending on the circumstances, these rights may include the right to:

• Know what personal information we collect, use, or disclose.
• Request access to personal information.
• Request deletion of personal information.
• Request correction of inaccurate personal information.
• Receive information regarding certain disclosures of personal information.
• Not receive discriminatory treatment for exercising applicable privacy rights.

We do not sell personal information for monetary consideration.

You may contact us at hello@rip.bet to exercise applicable rights.

The App may rely on third-party services for functions such as SMS verification, authentication, hosting, analytics, crash reporting, or payment processing. This includes Twilio for SMS one-time passcode delivery and verification.

Those third parties may process information in accordance with their own privacy policies.

We encourage you to review the privacy policies of third-party services you choose to use.

We may update this Privacy Policy from time to time.

If we make changes, we will update the “Last Updated” date at the top of this policy.

Where required by applicable law, we may provide additional notice of material changes through the App, our website, or another appropriate method.

Your continued use of the App after an updated Privacy Policy becomes effective is subject to applicable law.

If you have questions about this Privacy Policy, our privacy practices, or a request regarding your personal information, please contact us at: